Frequently Asked Questions

1. How do I place an order?

To place an order, simply browse our collection, select your desired items, and click on the "Add to Cart" button. Follow the checkout process to enter your shipping details and payment information.

2. What payment methods do you accept?

We currently only accept cash on delivery. You can pay in USD or in Lebanese Lira according to the current exchange rate.

3. How can I track my order?

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order through the designated courier's website.

4. What is your return policy?

We have a no-return policy. All sales are final. Please carefully review your order before completing the purchase, as we do not accept returns or exchanges. If you have received a damaged or defective item, please contact our customer support team within 30 days of receipt, and we will assist you in resolving the issue.

5. Do you offer international shipping?

No. Shipping is only available throughout all regions in Lebanon.

6. How do I contact customer support?

For any inquiries or assistance, you can reach our customer support team through the "Contact Us" page on our website or by calling the phone number provided.